1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Username and email address
- Password (encrypted and securely stored)
- Account creation date and last login information
1.2 Usage Data
We automatically collect information about how you use our service:
- Search queries and parameters
- Audit results and generated content
- CSV exports and download history
- IP address and browser information
- Session duration and feature usage
1.3 Business Data
Our service processes business information for lead generation:
- Business names, addresses, and contact information
- Website URLs and technical audit results
- Google ratings and review information
- CMS and technical specifications
2. How We Use Your Information
2.1 Service Provision
- Provide lead generation and website auditing services
- Generate AI-powered outreach content
- Maintain your search history and account preferences
- Process payments and manage subscriptions
2.2 Service Improvement
- Analyze usage patterns to improve our algorithms
- Enhance AI capabilities and audit accuracy
- Develop new features and functionality
- Optimize performance and user experience
2.3 Communication
- Send important service updates and notifications
- Provide customer support and technical assistance
- Share product updates and new feature announcements
- Send billing and account-related communications
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Limited Sharing
We may share information only in these circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (payment processors, email services, hosting providers)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing specific information
4. Data Security
4.1 Security Measures
- All data is encrypted in transit using SSL/TLS
- Passwords are hashed using industry-standard bcrypt
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data centers with physical and network security
4.2 Data Retention
- Account data is retained while your account is active
- Search history and audit results are stored for your convenience
- You can request deletion of your data at any time
- Some data may be retained for legal or security purposes
5. Your Rights and Choices
5.1 Access and Control
- View and update your account information
- Download your data in a portable format
- Delete your account and associated data
- Opt out of marketing communications
5.2 Data Portability
You can export your search results, audit data, and generated content in CSV format at any time.
5.3 Account Deletion
You can request complete deletion of your account and all associated data by contacting our support team.
6. Cookies and Tracking
6.1 Essential Cookies
We use necessary cookies for:
- User authentication and session management
- Remembering your login preferences
- Basic security and fraud prevention
6.2 Analytics
We may use analytics tools to understand usage patterns and improve our service. This data is anonymized and aggregated.
7. International Data Transfers
Your data may be processed and stored in servers located outside your country. We ensure appropriate safeguards are in place for international data transfers.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service constitutes acceptance of the updated policy.
10. Contact Information
Web Lead Tool Privacy Team
For questions about this Privacy Policy or to exercise your rights, please contact us:
- Email: privacy@webleadtool.com
- Through our support system in the application
Response Time: We aim to respond to all privacy-related inquiries within 30 days.